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32 MultiModem ZPX User Guide

Step 6: Document Your Stored Parameters

Before you flash your modem it is important that you record the parameters that are currently stored in

your modem so you can reprogram it after flashing.

1. Run your favorite terminal program.

2. In the program’s terminal window, type AT&V and press Enter to list your modem’s current

parameters.

3. Record your parameters by saving the screens and sending them to your printer.

4. Close the terminal program.

Step 7: Upgrade the Modem’s Firmware

CAUTION: If you are using Windows NT, you must disable Windows RAS and Microsoft Fax Service

before upgrading the modem’s firmware.

To disable RAS and your Fax service (Windows NT Only):

• Click Start | Settings | Control Panel, then double-click Services. Select Remote Access Server

and click Startup.... Select Manual as the Start Up Type and click OK.

NOTE: If you are using a Fax service in NT, change its Start Up Type to Manual.

Using the Flash Wizard

1. Use Windows Explorer to copy the new firmware .Hex file (which you downloaded from the

Multi-Tech web site) to the folder in which the Flash Wizard was installed.

2. Click Start | Programs | Flash Wizard to start the firmware update process. The program

begins by identifying devices attached to your computer.

3. Select the device(s) you’d like to update and click Next to continue.

4. The Firmware Update Wizard displays the firmware version, port, and country identification

for the firmware currently installed on your device(s). The Hex File list box displays the

firmware versions available for updating your modem.

a. If your modem’s firmware version number matches or is higher than the version number

listed in the Hex File list, click Cancel to end the update process.

b. If your modem’s firmware version number is lower than the firmware version shown in

the Hex File list, continue the update. Select the port for the device you are updating. Use

the list box to select the latest .Hex file version number for your country and click Next.

The Firmware Update Wizard displays a progress indicator.

5. Click Finish to complete the update.

6. The Firmware Update Wizard indicate the device has been successfully updated. Click Next

to close the Wizard.

7. You must restart your computer to make the firmware changes effective for your modem.

Appendix B - Updating the Modem’s Firmware

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